Business

Not All Marketers Are Liars

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While I’m posting social media conversations on my blog, here’s a few tweets that I exchanged with a guy I follow yesterday:

IJR: The world has become such a easy place to market to; sell them lies and they will buy it… Give them truth and they will shun it…

Sell them lies: Diet pills, shakes, body braces, etc and they will buy… Sell them truth: More vegs + exercise and they will shun it

Me: it’s not necessarily truth they shun. It’s WORK.

The world is so easy to market to, not because people buy lies (although they do), but because they want ease.

That’s why grown men buy clip-on ties, why most of us don’t cook food from scratch. Make life easier & marketing gets easier
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Marketers and salespeople can use deception to get sales, no doubt about it. A lot of people do. It’s a bad idea, but it can work in the short-term…

For that reason, a large percentage of us automatically distrust salespeople and think of advertisements as mostly fantasy (or at least puffery).

But truth sells, too. It’s a little harder to dig out truth than to make up stories, but truth-telling is a much more intelligent, more sustainable business model.

Chasing Butterflies

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“Does the flap of a butterfly’s wings in Brazil set off a tornado in Texas?”

So goes the basic introduction into what’s commonly known as the butterfly effect.

Taken from the title of a paper written by meteorologist Edward Lorenz in 1972, the concept has gained significant popularity and made in impact in our culture.

Aside from movies and books, you’ve probably heard discussions about the butterfly effect in one of two arenas: personal development or in business improvement.

Despite all that you think you may know about the phenomenon, chances are that you have probably been misinformed.

You’ve been taught, to summarize, that the butterfly effect speaks to the reality that one tiny change has the potential to create massive change. Even the flapping of an insect’s wing can unleash the power of a tornado.

The application is that small improvements you make in your life and business can create tremendous, life-changing results.

A more accurate term for this truth is kaizen, which literally means “continuous improvement.” Seemingly insignificant but continual incremental advancement in your work has a compounding effect and will create much larger development. Always getting better, little by little, turns good into great.

The butterfly effect is an expression of chaos theory, and the end results are not at all related to those you can expect by putting kaizen into practice.

Sowing Seeds

You don’t have to be a farmer to understand the law of sowing and reaping. Plant a seed, get a harvest.

Tend to the soil and enhance the environmental conditions, and you’ll reap an even more impressive harvest.

This agricultural axiom is proven to work and relied upon around the world to produce most of the food we eat.

It may not have been clear before, but these two concepts are not the same. They’re not even really related. Let’s make some comparisons.

1) The butterfly effect, by definition, is extremely unpredictable. A beautiful butterfly in South America is depicted as being capable of affecting disastrous weather on another continent.

Small changes can create much different outcomes, but there’s no real way to know what those outcomes will look like. An extra handshake after a meeting could win a new account for your company, or it could set off a series of events that cause a stock market crash. You can guess what will happen in terms of probabilities, but you can’t know for sure.

As we’ve noted, we’re delving into chaos theory here, which boils down to a mathematical attempt to describe the unknowable.

On the other hand, the law of sowing and reaping is highly predictable. Planting tulip seeds will produce tulip plants.

2) Rightly understood, the butterfly effect is completely out of our control to initiate, improve or direct. Every move you make causes a change in the atmosphere akin to the flapping of the butterfly’s wings. And every other creature on the planet has the same effect on you. Again, the results are random and irreversible.

While this may be how the universe actually works, the butterfly effect is not something you can invoke to “manifest your desires.” You have no capability to interact purposefully with this process.

Sowing and reaping is the opposite. The farmer decides what seeds will be planted, you can fertilize, water, increase exposure to sunlight, etc., to impact how the seed will grow. The plant can be uprooted and moved, or chopped down and destroyed. That’s the prerogative of the sower.

3) The butterfly effect is a scientific/mathematical term, but when it’s discussed in personal development conversations, the tone is more metaphysical or mystical. Positive thinking on steroids.

The law of sowing and reaping is a verifiable scientific fact. Easy to understand and apply.

Which seems to be more worthy of your attention?

Bottom Line

While imprecise use of terminology in this case may not have major detrimental effects on success in business, fuzzy thinking does.

By all means, make incremental improvements in yourself and your work. Compound your efforts and success, and think positive thoughts. Little things do have big potential.

But always seek to understand the ideas that you’re buying into. Clearly defining vocabulary is always a winning proposition. You may find that you’ve been making statements (or agreeing with the statements of others) that you’d actually disagree with if you clarified the language.

If you still think you can rely on the butterfly effect to create the success you’re looking for (like in those time travel stories), you may still have some thinking to do on the matter.

Stick with what’s proven. Start planting some seeds, and take care of the ones you’ve already put in the ground.

A Man of Extremes

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I found this short article by Chris Chase to be interesting.

As a former track star (in my mind), Carl Lewis was a big hero of mine. Now it looks like he’s running for Senator. No comment.

Here’s an excerpt of the article, the part that I’d like to stress.

“Carl Lewis is a man of extremes. When he’s good at something, like sprinting or jumping, he’s the best in the world. When he’s not good at something…his awefulness is astonishing.”

I’ve made this point a few times. It’s better to be world class at a limited number of things and horrible at everything else than it is to be decent at everything but not great at anything.

What are you extremely good at? Live and work in such a way that your extreme strengths are so noticeable, so impressive that no one minds your weaknesses.

Being well-rounded sucks.

While you’re at it, you might as well look at the Chase’s whole article. There’s a cool throwback video of Carl Lewis setting a world record. Oh, and one of him singing (one of his aweful failures).

Don’t Do It!

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Focus is an essential element for success in business.

What do you NOT do in order to become even better at what you DO do?

Is your laser-focus on what matters in your business forcing you to abandon superfluous projects and pursuits?

Take a look at my latest article on the Evolution blog, “Who I Am Not.” Understanding and embracing who you are not, what your business is not, and who your customers are not will transform everything.

Change your perspective, change your approach, change your results.

Selling Cash for Profit

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I think I’m in the wrong business…

These guys are selling $2 bills for ten bucks!

I’m not going to talk about the 9/11 World Trade Center “bombing” or “conspiracy” (at least not today). Nor will I address quantitative easing, hyper-inflation or the plummeting value of the American dollar.

I just want to briefly talk about selling $4 worth of money for $10.

Do you believe someone is getting the short end of the stick in this deal? Is someone ripping someone off?

The fact is that this is a mutually profitable transaction for everyone. Both the company selling the bills and those who buy them are getting what they want. The sellers are creating revenue and the buyers are getting commemorative collectibles.

I think everyone knows what they’re getting into in this deal. It’s not like the older brother tricking the younger sibling into trading her dirty, dull quarter for his shiny new penny. Those who make this purchase know they’re paying 2.5 times more than the monetary value of the product.

And they’re happy to do it.

Good copywriters and marketers have been said to “sell money at a discount” to their clients. But I gotta admit, selling NEW money at a marked-up price is somewhat new to me.

Aesop’s (Deceptive) Fable

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Who told Aesop that “slow and steady wins the race?” Furthermore, why do we repeat this cliché as if it makes any practical sense?

Sure, we dress it up to sound nice. We try to make a point by telling a cute story about a tortoise and a hare. But in the real world — you know, the one that we grown ups live in — this statement is only a half true.

How many races do you know of in which “slow” wins? Steady, sure. But slow? I can’t see it.

What if the rabbit didn’t get cocky and take that nap? The turtle would have had his shell handed to him in that race.

Fast and steady makes a lot more sense.

How many of Aesop’s other fables do you suppose have hidden kernals of untruth lurking in them?

A Reminder About Resolutions

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This is kinda last minute for advice or ideas concerning New Year’s resolutions. You probably already have them listed, and you’re (hopefully) excited about getting started first thing in the morning.
This is more of a reminder than anything else. A little insight to keep in mind as you launch out into 2011.
Ever thought about the word “resolution?”
One of the definitions is  “the act of determining.”
It’s root word is resolve, a word which can mean “fixity of purpose.”Here’s the point. A resolution is NOT:

  1. something you wish could happen
  2. an activity you’d like to do
  3. a goal you hope to achieve.

A resolution is something that you’ve decided will happen. That means, if you say you’re going to write a blog post every day in the coming year, and give up on January 15th, you didn’t make a New Year’s resolution. You didn’t truly resolve to do blog daily. You had a wish, or a goal.

I don’t mean to sound harsh. But I do want you to take your future seriously. I want you to firmly resolve to accomplish big things, and take action to make those things happen.

What’s vitally important to you right now? In life and business?

Clarity of vision and being honest with yourself about what you truly want deep down are important to finding fulfillment. So pick something that you really want. Resolve to have it or do it. Choose right now to do whatever is necessary (within the bounds of your morality and the law) to succeed. Chart a path to your objective, and follow up with action.

2011 could very well be the greatest year of your life. Don’t leave that up to chance. And don’t approach it half-heartedly. Be resolute when you make your resolutions.

It will make a tangible difference in your results. I guarantee it.

P.S. Happy New Year!!

Arthur’s Advertising Wars, or Why You Don’t Want to Compete on Price

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You can learn a lot from cartoons. I have 4 kids in the house, so I know.

Marc Brown’s classic cartoon Arthur teaches us a business lesson we should all heed. Competing on price is a losing proposition.

The entire episode is enjoyable, but the business fun starts about 5 minutes in.

So, do you still want to be the low price leader in your field?

The 7th Grade Science Lesson Business Schools Should Teach

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Do you remember learning Sir Isaac Newton’s “laws of motion” in school? I wonder, were you like most of your classmates, questioning whether knowing this stuff would do you any good in the real world?

Today I want to apply Newton’s thinking to something other than physical science. You know me: I always have to look at things differently.

Newton’s 1st Law of… Business?

Newton’s first law of motion states that objects tend to remain in the state of motion that they’re in. We use the term inertia to describe this phenomenon. Moving objects want to keep moving. Stationary objects like to stay still,

You can probably already see where I’m going with this.

If you’ve ever been in business, or seriously considered launching a one, you have almost certainly experienced what I’m talking about. Getting started is hard, isn’t it?

Changing your state of motion from stationary to forward motion takes a lot of energy. Not to mention if you have to get others to move with you! No part of the process requires more hard work than the initial phases. Think of the space shuttle. It takes two rocket boosters and a fuel tank bigger than the shuttle itself just for lift off. The rockets and fuel tank are unnecessary after the astronauts are several miles from the ground. I’m only guessing here, but I imagine that 95% of the fuel burned during the entire voyage is consumed in the first few minutes. Defeating inertia is not easy.

Once you’ve got things started and moving along…Continue Reading on Fishing for Customers blog.

Start-Up Advice

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I spoke with a new internet marketing student the other day. During the conversation, I gave some advice that I think is pretty doggone profound.

Here’s what I said:

“Just take it one step at a time, and keep moving forward.”

Deep, huh?

Don’t get me wrong. I’m not minimizing how difficult it can be to get a business endeavor off the ground. That grind that comes at the beginning can wear down the toughest guys and gals out there. A lot of the time it does.

Studies show that as many as 9 out of 10 of business start-ups fail within the first 5 years. Ugly odds. So I’m not saying this is easy.

What I am saying is that success doesn’t happen by accident. You have to figure out the steps it will take to get you where you want to go. That in itself can be really difficult. How do you know what needs to happen? Who should you listen to?

I won’t go into depth on that here, except to say that you should be cautious taking advice from people that are not successful themselves. That success should be in your chosen field or one where the lessons are translatable.

Next, take one step at a time. Don’t get ahead of yourself. Don’t overwhelm yourself. Put one foot ahead of the other, and get steady before you start to make your next move.

Then, keep stepping forward. Concentrate your efforts and conquer each step along your path to the promise land. One step after the other.

Sometimes you can make leaps rather than little steps. But don’t get over-anxious. Once you’re fully focused on what you’re doing, you’ll recognize your opportunities when they come.

If you follow the basic formula (determine needed steps — take one step at a time — keep moving forward) success becomes easier and more predictable.