Worst of Signs, Pt. 3

Same Day Appointment Sign - Calumet City

I took a picture of the sign above at a dentist’s office in my Calumet City neighborhood. (That’s in Chicago’s south suburbs, if you’re curious.) What’s wrong with this sign? On the surface, nothing. But think about the wording “Same Day Appointments” for a moment. Is this dentist so efficient that he can guarantee to look at your teeth the same day that you call? Or is business so slow that there are always open slots in the schedule?

(To be fair, I’ve never visited this office, so I can only speculate about any specifics about the business and it’s success.)
Speaking of slots, The next sign is a doozy.
Slots Sign - Calumet City
This photo is from a bar, also in my neighborhood.

The bar changed the sign after about a week. Must not have worked as well as they thought…

Either that or the slots really do pay out too much and they started losing more money than they made in drinks…

In which case the lead generation method really was brilliant. The lifetime customer value was just too low or the owners were too short-sighted.

Like the dentist’s office, I’ve never been inside this bar, so I’m speculating again.

A few people told me I took the whole thing too seriously; the sign is probably just a joke. And maybe they’re right. (I could just walk down to the bar and ask the owner.)

But even so, marketers have to be careful; if customers feel misled, they’re not going to be happy.

That’s one of the reasons humor is risky in marketing.

What do you think?

Don’t miss these related posts (with pictures from my neighborhood!):

It Was the Best of Signs, It Was the Worst of Signs

Worst of Signs, Pt.2

Small Restaurant, Big Lesson

Pork Chops and Big Promises

Pork Chops and Big Promises

Planet Porkchop Sign - Calumet City

There is a restaurant a few blocks from my house in south suburban Chicago (Calumet City, to be precise) that makes a pretty bold statement. Their sign claims that they are THEHome of the Giant Pork Chop.”

Right up front, I’ll admit that I’ve never eaten in this establishment. I’ve never seen their pork chops. But my lack of formal knowledge won’t stop me from making a few observations.

1.) When I read the tagline about the gigantic slabs of pig flesh you can buy at Planet Porkchop, I laughed to myself. How can this little restaurant have bigger chops than anyone else? Have they been around long enough to be the home of anything as readily available as pieces of pork?

The point is this: the marketing/branding statements you make have to be believable. Remember Al Gore’s claim to have invented the internet? Didn’t turn out so well for him.

Even if you’re telling the truth, you may never get the opportunity to prove it .

2.) On the other hand, bold claims are great. If you can make big promises, do it. If there’s something truly special, truly outstanding about you, your product or service, don’t be shy about it.

In fact, make the biggest, boldest claim that you can honestly make.

So many people wonder about how they can differentiate themselves and stand out from their competition. Find something amazing about what who you are (individually or as a business) and what you have to offer, and shout it from the rooftops. Figuratively speaking.

3.) Question: If you drove by this sign, would it move you to stop and eat?

Answer: Maybe.

For some people, this advertisement would never work. Some people don’t eat pork for religious or health reasons.

Other people like pork chops, but they’re not hungry when they drive past. Maybe they’ll consider trying their food another time.

Still others like pork chops, and seeing the piggy sign puts them in the mood to eat.

The lesson, of course, is that advertising and marketing cannot work for every single person. And it will not work every time. To get the most bang for your marketing buck, you have to put the right message in front of the right audience at the right time. Even then, don’t count on getting 100% to buy.

4.) You instantly know exactly what this business is about. They take pride in their pork chops. That’s what they do best. They’re specialists in that area.

Do you know your area of unique expertise? How well are you sharing that message?

Related Post

Small Restaurant, Big Lesson

Small Restaurant, Big Lesson

Just Turkey Sign - Calumet City

It only takes half a second to know exactly what this restaurant specializes in. You already know what they’re about, even though you’ve never been inside. You’ve never seen an ad for the place. In fact, most of you have never even heard of this joint. But you can tell a whole lot from the sign.

Question of the day: do your prospective customers know what you do? what you’re about? How clear are they about what you have to offer?

What condition makes for a better customer: confusion or clarity?

(This picture was taken at a restaurant not too far from my home in Calumet City, IL.)

Related Post

Pork Chops and Big Promises